Effective Date: 2025-08-23

Welcome to TldZen (“Company”, “we”, “us”, or “our”). By accessing, purchasing, or using our services, you (“Customer”, “you”) agree to the following Terms of Service:

1. Services

• We provide domain name registration, SSL certificate issuance, and related digital services.
• Domain names and SSL certificates are provisioned immediately upon successful payment.

2. Payments

• Payments are processed securely through authorized third-party payment providers (e.g., Paddle, Stripe, Alipay).
• All prices are listed in [currency] and may be subject to applicable taxes or regulatory fees.
• Alipay Payments: If you choose to pay with Alipay, you also agree to the Alipay Service Agreement.

3. Refunds & Cancellations

• Domain names and SSL certificates are non-refundable once provisioned, as they are digital goods tied to your specific order.
• For other services (e.g., hosting, consulting), refunds may be requested within [X] days provided the service has not been used.
• Any payment disputes must be submitted through the relevant payment provider’s dispute resolution process.

4. Customer Responsibilities

• You are responsible for ensuring that all information (such as domain registrant details) is accurate and complete.
• Misuse of our services (e.g., illegal content, phishing, abuse) may result in suspension or termination of your account.

5. Limitation of Liability

• Our liability is limited to the total amount paid for the specific service in question.
• We are not liable for indirect, incidental, or consequential damages.

6. Governing Law

These Terms are governed by the laws of the jurisdiction in which TldZen is incorporated.

7. Contact

If you have any questions regarding these Terms, please contact us at support@tldzen.com.